Privacy Policy
Customer & Privacy Policy
We do not resell personal information and do not pass on your personal information to others, they are only registered in our customer directory. You can have your information deleted at any time.
In order for you to enter into an agreement with By Falengreen, we need the following information:. Name
. Address
. Phone number
. Email address
We register your personal information for the purpose of being able to deliver the item to you.
The personal information is registered with By Falengreen and stored for up to five years, after which the information is deleted.
When personal information is collected via our website, we ensure that it is always done by giving your express consent, so that you are informed about exactly what information is collected and why.
The director and employees of By Falengreen have access to the information that is registered about you. The data responsible for By Falengreen is: Dorte
We do not store and transmit customer information encrypted.
As registered with By Falengreen, you always have the right to object to the registration. You also have the right to insight into what information is registered about you. You have these rights according to the Personal Data Act and inquiries in connection with this should be directed to mail@byfalengreen.dk.
Cookies
At www.byfalengreen.dk cookies are used for the purpose of optimizing the website and its functionality, and thus making the visit as easy as possible for you.
You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.
Log statistics
We use a log statistic on www.byfalengreen.dk, which means that a statistics system collects information that can give a statistical picture of how many visitors we have, where they come from and where on the website it is left, etc.
The log statistics are only used for the purpose of optimizing By Falengreen's website.
Consumer protection
Read more about your protection as a consumer when you buy via a PensoPay payment solution:
https://pensopay.com/mere/forbrugerbeskyttelse/
Opportunities for appeal
Complaints about products can be sent to:
The Danish Competition and Consumer Authority
Carl Jacobsens Vej 35 2500 Valby www.forbrug.dk
For EU citizens outside the EU, complaints must be sent via the EU Commission's online complaints platform.
ec.europa.eu
In the event of a complaint, our email address must be stated: mail@byfalengreen.dk and the website where you purchased the item.